• Is Auldrex a Pharmacy?

    No, Auldrex is not a pharmacy. We do not dispense medications. Auldrex is a company that leverages technology, pharmacy partners and group purchasing power to offer lower priced prescriptions to the public. Users can purchase their prescription medications at Auldrex.com and then visit their local pharmacy to pick up their medication.

  • Can I Use Auldrex with my Insurance?

    Although you can't use Auldrex in combination with your insurance, often times Auldrex pricing is lower than insurance co-pays. Use the pricing tool to compare Auldrex's pricing with that of your co-pay and see if Auldrex can save more money.

  • Is Auldrex a discount Card?

    No, Auldrex is not a discount card. That means that Auldrex will always be accepted, and you will pay only the price that is stated on line.

  • Can I use my favorite Pharmacy?

    Auldrex has partnered with over 65,000 pharmacies across the United States. If your pharmacy is not a current partner, please click here to request that we add them to our partner list.

  • Does Auldrex use Mail Order?

    No, we do not offer a mail order option. Visit your local pharmacy to pick up your medication you have purchased online and save money.

  • Can I use my Smart Phone?

    Absolutely! You may print your receipt, or use a tablet, phone, or any device with a web browser to show your pharmacist. We send your information directly to your phone as a text message if you choose.

  • How Does Auldrex save me Money?

    Through our partnerships with pharmacies, manufacturers and technology, we are able to bring you discounted pricing, often saving more than fixed pricing or insurance co-pays. We then pass the savings on to you.

  • What happens when I can not find my prescription in the Look Up?

    Rarely there may be a medication that we do not have in our list for discounted pricing. If you find this occurs with your medication, please click here to let us know we should add the medication to our list.

  • Is my information safe?

    We utilize the latest technology to insure your information is secure. All transactions take place via an encrypted SSL connection, and our standards for all health and banking information meets or exceeds HIPAA and banking standards. We take this aspect of our business extremely seriously.

  • Does Auldrex share my information with others?

    We do not, nor will we ever share ANY of your information with any other parties. Your information is yours, and we respect that. We only ask for information that we absolutely need to process the transaction.

  • What happens if I lose my receipt for pharmacy pick up?

    Please contact customer service if this occurs. We can resend your receipt to your smart phone or email after a simple verification process.

  • Can anyone use this program?

    Anyone with a valid prescription from an accredited, licensed clinician can use the program. All you need is a tablet, phone, or any device with a web browser to use Auldrex. We can send your receipt directly to your phone as a text message.

  • What happens after I pay for the prescription?

    After we receive payment, you will receive a receipt. You can print the receipt, or have us send the receipt to your smart phone. All you need to do is show your pharmacist the receipt and prescription.

  • Is this program guaranteed?

    Yes our pricing is guaranteed 100%. You will get the prescription you paid for, with the proper dosage, quantity and size (assuming this matches your prescription).

  • Why is the website asking for permissions to get my location?

    We ask for your location to find local pharmacies near you.

  • Why is my location showing me somewhere different that where I am?

    In Google Chrome there is also an option under settings that says allow mock locations. See if that option has been selected. If so, turn it off. Then navigate to 'chrome://net-internals/#dns' then choose 'Clear host cache.'